> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clarasdr.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Common questions about ClaraSDR Agent - capabilities, qualification, meetings, integrations, and security.

## General

### What is ClaraSDR Agent?

ClaraSDR Agent (Clara) is an inbound AI SDR that sits on your website. She engages visitors, qualifies leads against your sales framework, presents your product, and books meetings - automatically, 24/7.

### Is Clara an outbound tool?

No. Clara is an **inbound** sales agent: she engages website visitors who come to you, qualifies them, and books meetings. She does not send cold outreach.

### What happens when a visitor talks to Clara?

Clara greets the visitor, answers questions from your knowledge base, asks your qualifying questions, presents your product when it helps, and show the meeting booking screen to the user based on conversational context. Every answer is logged and synced to your CRM.

### Which languages does Clara speak?

Clara supports all major languages with automatic language detection. See [Languages](/docs/capabilities/languages).

## Qualification

### Which qualification frameworks are built in?

BANT, MEDDIC, and CHAMP presets ship out of the box. You can also create a fully custom question set. See [Qualifying questions](/docs/sales/qualifying-questions).

### Are qualification answers logged?

Yes. Every question Clara asks and every answer the buyer gives is logged in full detail, attached to the lead, and available in analytics and webhooks.

## Meetings

### How does Clara book meetings?

Two ways: connect an existing scheduler - **Calendly**, **Cal.com**, **HubSpot Meetings**, or **Acuity** - or point Clara at any public booking URL you already own. See [Meeting bookings](/docs/sales/meeting-bookings).

### What meeting analytics do I get?

Meetings booked, source conversation, qualification summary, and completion outcomes - tracked in [Analytics & reporting](/docs/operations/analytics-reporting) and pushed to your CRM.

## Capabilities

### Can Clara present slides?

Yes. Upload PDF or PowerPoint decks and Clara presents the relevant slide while she speaks. See [Visual presentations](/docs/capabilities/visual-presentations).

### Does Clara support video avatars?

Yes. Clara can run as a text chat, a voice-only visualizer, or a lifelike avatar that sees, hears, and speaks. See the [avatar gallery](/docs/capabilities/avatar-gallery) and [voice-only mode](/docs/capabilities/voice-only).

## Integrations

### Which CRMs are supported?

Salesforce, HubSpot, Zoho CRM, and Pipedrive. See [CRM integrations](/docs/integrations/crm).

### Which schedulers connect to Clara?

Calendly, Cal.com, HubSpot, and Acuity - plus custom public booking URLs.

### Can I trigger my own workflows from conversations?

Yes. Webhook events fire for qualification, routing, booking, and conversation outcomes. See [Webhooks & events](/docs/operations/webhooks-events).

## Security

### Which certifications does Clara hold?

SOC 2 Type II, GDPR, HIPAA, and ISO 27001. Details in [Deployment & security](/docs/operations/deployment-security).

### Is Clara HIPAA compliant?

Yes. Clara is certified for secure handling of sensitive health information, including healthcare use cases.

## Pricing

### How much does Clara cost?

Clara offers a free Starter plan and usage-based paid plans. See [pricing on clarasdr.ai](https://clarasdr.ai/pricing) for current plans and limits.